Get in Touch
Questions about Shoplantic? Tell us a bit about what you need and our team will get back to you.
One platform for your whole shop
Shoplantic brings point of sale, inventory, online orders, and customer discovery together — so shop owners spend less time juggling tools and more time growing their business.
Built for real shops
From kirana stores to meat shops and restaurants, set up POS and inventory that match how you actually sell.
Customers find you nearby
Shoppers discover your products by real location, so local demand reaches you without extra marketing spend.
Support that speaks your language
Our team helps onboard your business and answers questions in the language you're comfortable with.
- Response within 24 hours
- Support in English, Nepali, and Japanese
- For shop owners and customers
Need urgent help?
For time-sensitive issues, WhatsApp or phone is the fastest way to reach us.
Send us a message
Fill out the form below and we'll route it to the right person on our team.
Contact information
support@shoplantic.com
Phone / WhatsApp
Coming soon
Office
Kathmandu, Nepal
Business hours
Sunday–Friday, 9:00 AM–6:00 PM (NPT)
Other ways to get help
Pick whichever fits your question best.
Documentation
Step-by-step guides for setting up your shop and using Shoplantic.
Coming soonLive chat / WhatsApp
Chat with our team directly for a faster back-and-forth.
Coming soonCommunity
Connect with other shop owners using Shoplantic.
Coming soonReady to shop or grow your business?
Join Shoplantic as a customer looking for local shops, or as a shop owner ready to sell online.